PatronManager

PatronManager’s mission is to revolutionize the ticketing industry by providing arts, culture, and live entertainment organizations with integrated world-class customer relationship management, box office ticketing, fundraising, and marketing solutions, built entirely on the world’s most advanced cloud-based CRM platform – Salesforce.

Since launching in 2010, PatronManager has been the fastest growing platform for arts & culture organizations in the U.S. Over 700 organizations use PatronManager, primarily symphony orchestras, theatres, opera companies, dance companies, university performing arts centers, and museums.

Founded in 2001, Patron Technology became the leader in e-marketing technology for arts non-profits with its first product, PatronMail.  www.patronmanager.com

Sametz Blackstone Associates

Sametz Blackstone Associates is a Boston-based brand consultancy that integrates brand, editorial, visual, and digital strategy to help organizations connect with their constituencies, build lasting relationships, and successfully navigate change.

We work with educational, research, healthcare, and cultural institutions, as well as professional and financial services enterprises, to understand their goals and challenges; craft content and digital strategies that resonate with their key audiences; and evolve systems for visual expression that build connection, recognition, and participation. We create everything from complete brand systems, to digital universes, to discrete brochures; help equip those who communicate on behalf of an organization to do it effectively, creatively, and fluently; and ensure that our clients own the thinking and tools that constitute their brand, so they have in-house assets that continue to deliver value for years to come.

Representative cultural clients include: Boston Symphony Orchestra, Seattle Symphony, Sydney Symphony Orchestra, Emmanuel Music, MIT Museum, and WGBH.

For more information, to access a wide range of articles, and to peruse case studies, visit www.sametz.com.

Dream Warrior Group

Dream Warrior Group provides graceful yet technologically savvy solutions for Arts organizations. The goal-driven services focus on audience and action. As your technology advocate, we will be your ally and can manage and fully implement your online presence. Our services (à la carte or contracted) include: Web site design and development, e-marketing, e-promotion, social media management and optimization. We implement your message in a digital environment. www.dreamwarrior.com

Theatre Manager™ Software

Theatre Manager™ software is used at Theatres, Festivals, Arenas, Performing Arts Centers, Symphony Orchestras, Museums, Educational Institutions, Municipalities, Non-profit and For-profit organizations.

Key functionalities:
- Patron & Household CRM
- Box Office & Internet Sales without 3rd party fees
- Development & Donation Management
- Marketing - including email blasts
- Artist, Staff & Volunteer Management
- Financial Controls
- Facility & Project Management

Since 1985, our experience has been drawn from 100s of venues, with 1000s of users who use Theatre Manager software to track approximately 3/4 of a billion dollars in annual revenue. www.artsman.com

Easy-Ware

Easy-Ware was founded in 2001 to provide the non-profit community with a better way of working. We felt the non-profit community needed a broader, integrated, easier-to-use and more affordable CRM solution.  Easy-Ware’s Total Info CRM module was the first comprehensive, fully integrated CRM database for the performing arts.

Easy-Ware mission is founded on seven key principles:

• to improve our customer's long-term sustainability and their ability to achieve their missions by lowering costs, increasing revenue and improving staff productivities
• a deep commitment to solving our customers' problems
• a partnership philosophy whereby we don't simply sell software - we sell solutions
• the highest standards of customer service
• constant innovation and evolution of our products
• an open mind and active listening to ensure that we have the best products and services
• we must earn your business every day and we stand behind our solution with an unprecedented 90-day, no-questions-asked, money-back guarantee

Tix Track

TixTrack's end-to-end ticketing solution, Nliven, is the ideal mobile-first platform for the performing arts.  Nliven's white label customer journey allows your consumers to travel through a seamless experience from start to finish under your brand. Purchasing a ticket from a 3D "view from seat" map is simple with a customizable seat and up-sell selection followed by quick and easy 1-Click, ApplePay, or standard checkout.

Nliven's backend was designed to be flexible and therefore able to address most ticketing needs. From our "Supermap" which provides the ability to efficiently price and place holds for a single performance or across a series of events, to robust packaging and promotions functionality, the system is set up to help you creatively adapt to any situation that may arise.

In addition, Nliven offers a myriad of other solutions - customized group sales tools, an internal requests management system to handle house seats or VIP requests, an online platform to facilitate 3rd party sales, and API connectivity to allow you to connect to outside sales channels or your preferred CRM and donor management. www.tixtrack.com

DCM

DCM's goal is not only to generate the best bottom line results, but to leave every person we speak to-patron and non-patron alike-with a positive sense of your organization. www.dcmtm.com

Choice Entertainment Technologies

Choice Entertainment Technologies improves the audience experience while maximizing data collection. Sure, you know ChoiceCRM makes performing-arts ticketing a breeze. But we do a lot more than that. From data intelligence platforms to digital lottery to closed captioning software and more, Choice has the tools that countless venues and organizations use to connect more completely with entire audiences, not just ticket buyers. www.choiceticketing.com

Snapchat

188 million people express themselves, live in the moment, learn about the world, and have fun together on Snapchat every single day. This ecosystem offers businesses a unique environment to connect with customers, unlock creativity, and drive the results that matter most.  https://www.snapchat.com

AudienceView

Behind the world's most successful events. Get your live events discovered, attended and remembered. With our software solutions, audience growth strategies and client communities all working seamlessly together, we help you make event magic. We have 9,000+ venues and 4,500+ clients of all sizes around the world – from the smallest venues to the biggest events. Our vantage point makes us unique in the market. We process over $3 billion in ticketing and fundraising transactions and sell over 110-million tickets each year. We look forward to using our insights and experience to become your essential partner in live events. https://www.audienceview.com

InstantEncore

InstantEncore powers over one million patron experiences every year. helps arts and culture organizations thrive. Our two innovative mobile services – Appscension and InsideGuide - breakdown barriers to attendance, increase convenience for patrons, and drive ROI for you.

SD&A

SD&A custom designs and manages telephone-based fundraising, membership, and subscription sales campaigns for nonprofit organizations across the United States. Since 1983, they have generated hundreds of millions of dollars for their clients. www.sdats.com/

Tessitura

Tessitura Software is a fully-integrated, single database solution for ticketing / admissions, customer relationship management, marketing, fundraising, memberships, classes, data mining, reporting and real-time web and mobile transactions. Tessitura drives revenue enhancement and operating efficiency for over 430 arts and cultural organizations worldwide. Tessitura can be operated in-house or deployed on the web via our hosted approach, and optional services include access control ticket scanning, ticketing within Facebook™ and much more. The Tessitura Network, a nonprofit member-owned company, provides 24x7 support and ongoing product development and consulting services, as well as facilitating best practice and knowledge sharing throughout the sector. www.tessituranetwork.com

The Wallace Foundation

The Wallace Foundation seeks to improve education and enrichment for disadvantaged children and foster the vitality of arts for everyone. The foundation has an unusual approach: funding efforts to test innovative ideas for solving important public problems, conducting research to find out what works and what doesn’t and to fill key knowledge gaps – and then communicating the results to help others. Wallace, which works nationally, has five major initiatives under way:

• School leadership: Strengthening education leadership to improve student achievement.
• Afterschool: Helping selected cities make good afterschool programs available to many more children.
• Building audiences for the arts: Enabling arts organizations to bring the arts to a broader and more diverse group of people.
• Arts education: Expanding arts learning opportunities for children and teens.
• Summer and expanded learning: Better understanding the impact of high-quality summer learning programs on disadvantaged children, and enriching and expanding the school day in ways that benefit students.

Shubert Ticketing

Shubert Ticketing creates scalable and customizable sales solutions for venues of any type and size, built on the same industrial-strength system that powers Broadway. Known for unparalleled security and flexibility, we've pioneered a suite of digital marketing, distribution, and data acquisition tools - taking you from just selling a ticket to making a transformative change in your customer experience.

Shubert is dedicated to employing emerging technologies and innovation. Through the use of our best-in-class customer engagement platforms, data collection methods, and API technology, we are poised to grow with you as your vision comes to life.

Our technology is built on a foundation of experience as venue owners and ticketing experts, offering our clients a unique perspective.  See what we can do for you! www.shubertticketing.com

Spektrix

Spektrix is a complete solution for ticketing, marketing, fundraising, and CRM, designed specifically for the performing arts. With world-class technology and support, Spektrix helps 650+ organizations across the U.S., Canada, and the U.K. grow their revenue and deepen patron relationships. Powerful, intuitive software, at-a-glance insights, frequent and seamless upgrades, training, support, and strategic consultation with experienced professionals come at no additional cost - making Spektrix the fastest-growing solution for arts organizations today. www.spektrix.com/en-us/