Presenter
Natalie Kertes
Director of Client Engagement
Director of Client Engagement at Substrakt, a leading digital agency working exclusively in the cultural sector, where she helps organizations create user-centred, accessible and beautifully designed digital experiences. With over a decade of experience in arts administration, she has led literary and theatre programming alongside innovative audience engagement initiatives. Her previous work includes roles with organizations such as the Toronto Public Library and the Koffler Centre of the Arts. Natalie brings a deep understanding of cultural audiences and a strategic, collaborative approach to connecting institutions with their communities.
Director of Client Engagement
Director of Client Engagement at Substrakt, a leading digital agency working exclusively in the cultural sector, where she helps organizations create user-centred, accessible and beautifully designed digital experiences. With over a decade of experience in arts administration, she has led literary and theatre programming alongside innovative audience engagement initiatives. Her previous work includes roles with organizations such as the Toronto Public Library and the Koffler Centre of the Arts. Natalie brings a deep understanding of cultural audiences and a strategic, collaborative approach to connecting institutions with their communities.
