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Presenter

Karen Turner

Senior Manager of Patron & Operations Services, Young Centre for the Performing Arts

Karen started her Ticket Office career 17 years ago with Ticketmaster and has since worked on many events including 2015 Pan Am Games, Tennis Canada’s Rogers Cup and the Toronto TD Jazz Festival. She also worked as a Box Office Supervisor for Maple Leaf Sports and Entertainment, assisting with ticketing services at BMO Field, Ricoh Coliseum, the Budweiser Stage and the Air Canada Centre.

The majority of that time, however, was spent with the Toronto Symphony Orchestra, first as a Customer service rep, then as Assistant Manager of Patron Services and finally as Manager of Ticketing Operations. 

She is currently Senior Manager of Patron and Operations Services at the Young Centre for the Performing Arts, where Soulpepper Theatre Company and George Brown Theatre School perform and train.

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    Dream Warrior Group provides graceful yet technologically savvy solutions for Arts organizations. The goal-driven services focus on audience and action. As your technology advocate, we will be your ally and can manage and fully implement your online presence. Our services (à la carte or contracted) include: Web site design and development, e-marketing, e-promotion, social media management and optimization. We implement your message in a digital environment.

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    InstantEncore powers over one million patron experiences every year. helps arts and culture organizations thrive. Our two innovative mobile services – Appscension and InsideGuide - breakdown barriers to attendance, increase convenience for patrons, and drive ROI for you.

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    BroadwayWorld is the largest theatre site on the internet, covering Broadway, the West End and beyond to 100 US cities, 45 countries and in 12 languages worldwide. With over six million monthly visitors, BroadwayWorld delivers complete up-to-the-minute Broadway, off-Broadway, and regional theatre news, in-depth interviews, extraordinary photo coverage, entertaining video features, lively message boards, ticket discounts, reviews, and more.

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    Spektrix is a ticketing, marketing and fundraising solution made specifically for the performing arts. With cloud-based technology and world-class support, Spektrix helps 400+ organizations across the U.S., Canada and the U.K. grow their revenue and deepen patron relationships. We do this through providing a system with frequent and seamless upgrades, sophisticated reporting, and free strategic consultation from experienced arts professionals.

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