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Presenter

Duncan Webb

President, Webb Management Services, Inc.

Duncan M. Webb founded Webb Management Services, Inc. to provide management consulting services to the arts and cultural industries. Since its founding in 1997, the firm has successfully completed more than 400 consulting assignments for the advancement of cultural communities, organizations and facilities.

Duncan’s career in the arts began onstage as a lovesick maiden in a 1969 production of Gilbert and Sullivan’s Patience. After college, he became a banker, spending seven years in commercial lending and international finance. In 1986, after many years of volunteer work in the arts, he came into the field as a producer of experimental, industrial, and commercial theatre, with such credits as the Canadian premieres of Changing Bodies, Children of a Lesser God, Blood Brothers, Orphans, Marshall Bravestarr, and Barbie and the Rockers. He also developed marketing and sponsorship programs for the Canadian premiere of Les Miserables.

A Certified Management Consultant (CMC), Duncan has been an active speaker and published writer on arts management and the development, operation and financing of arts facilities. Webb’s book “Running Theaters: Best Practices for Managers and Leaders” was the first book ever written on the management of performing arts facilities. It was recently translated in Mandarin and is being used to inform cultural development throughout China. A second edition is now in development. He recently taught a course entitled “Managing in an Arts Environment” in the Arts Administration graduate program at Baruch College (CUNY.)

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    InstantEncore powers over one million patron experiences every year. helps arts and culture organizations thrive. Our two innovative mobile services – Appscension and InsideGuide - breakdown barriers to attendance, increase convenience for patrons, and drive ROI for you.

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    BroadwayWorld is the largest theatre site on the internet, covering Broadway, the West End and beyond to 100 US cities, 45 countries and in 12 languages worldwide. With over six million monthly visitors, BroadwayWorld delivers complete up-to-the-minute Broadway, off-Broadway, and regional theatre news, in-depth interviews, extraordinary photo coverage, entertaining video features, lively message boards, ticket discounts, reviews, and more.

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    Spektrix is a complete solution for ticketing, marketing, fundraising, and CRM, designed specifically for the performing arts. With world-class technology and support, Spektrix helps 650+ organizations across the U.S., Canada, and the U.K. grow their revenue and deepen patron relationships. Powerful, intuitive software, at-a-glance insights, frequent and seamless upgrades, training, support, and strategic consultation with experienced professionals come at no additional cost - making Spektrix the fastest-growing solution for arts organizations today.

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